CEO Corner

Town Hall Sessions

Both the Board of Directors & Management decided in 2015 that the CEO should conduct what are often called employee “State of the Union” or “Townhall” sessions. We have held several of these in 2015, 2016 and 2017. Also, in late 2016 and 2017, we expanded the audiences of these to include family and supervisory town halls. These included a presentation by me on the state of HBI, how is it doing, what are its challenges, and what are its plans for the future. After the presentation, there was a time for questions where any and all topics could be discussed. These times were almost always the most exciting part of the event.

All in all, turnout has been high for staff and good for those just getting off the ground. We have learned lots from all of the attendees about how we were doing, made changes in policy and procedures, systems, initiated problem-solving, and created new solutions to continuing staffing difficulties.

To give you three examples, we are going to begin recruiting for staff in Liberian churches and are developing a staffing complement to cover shifts that open up at the last minute, and we obtained a new van for one of the homes.

We are in the process of creating a 2018 schedule of town halls for staff, supervisors and families. As before, we will schedule the family ones around the type of service individuals receive: ICFs, waiver, CAC & own home/in home. The format will be almost the same: first a presentation by Lori Merriam HBI’s Development Director about giving opportunities, then a CEO presentation and questions. The CEO’s will feature less data however!

Look for more information after the new year!

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